What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide and improve our services, remember your preferences, and understand how you use our platform.
Similar technologies include web beacons, pixels, and local storage. When we refer to "cookies" in this policy, we include these similar technologies.
Types of cookies we use
Essential cookies
These cookies are required for the platform to function properly. They enable core features like security, account access, session management, and basic functionality. You cannot opt out of essential cookies.
Examples: Authentication tokens, session identifiers, security settings
Functional cookies
These cookies remember your preferences and settings to provide a personalized experience. They help us remember choices you make (like language preference or display settings).
Examples: Language selection, theme preferences, dashboard customization
Analytics cookies
These cookies help us understand how visitors interact with our platform so we can improve it. We collect information about which pages you visit, how long you stay, and what features you use.
Examples: Google Analytics, usage statistics, performance monitoring
Marketing cookies
These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may track your activity across different websites.
Examples: Ad targeting, conversion tracking, remarketing
How we use cookies
We use cookies to:
- Keep you signed in and remember your account
- Remember your preferences and settings
- Understand how you use our platform
- Improve platform performance and user experience
- Provide personalized content and features
- Prevent fraud and enhance security
- Analyze platform usage and trends
- Deliver relevant advertising (with your consent)
Third-party cookies
We work with trusted third-party service providers who may also set cookies on your device. These include:
- Analytics providers: Google Analytics, Mixpanel
- Payment processors: Stripe
- Customer support: Intercom, Zendesk
- Marketing platforms: Google Ads, Facebook Pixel
These third parties have their own privacy policies and cookie policies, which govern their use of your information.
Your cookie choices
You have several options to control cookies:
Browser settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to alert you when a cookie is being sent. Note that some parts of our platform may not function properly if you disable cookies.
Cookie preferences
When you first visit our website, we'll show you a cookie banner where you can choose which types of cookies to accept. You can change your preferences at any time by clicking the cookie settings link in the footer.
Opt-out tools
You can opt out of certain types of cookies using these tools:
- Google Analytics: Browser opt-out add-on
- Advertising cookies: NAI opt-out tool
Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We'll notify you of significant changes through our platform or by email.
Contact us
If you have questions about our use of cookies, please contact us:
- Email: privacy@coordinated.app
- Privacy Hub: Manage your data